2. Managing Trip Details

Help you update trip information efficiently to maintain accurate optimised listings

Updating Departure Dates

1. Why It’s Important

Guests rely on accurate departure dates to plan their bookings. Outdated information can lead to lost opportunities or confusion.

2. How to Notify Us of Changes

Submit updates using the template below on the email: [email protected]

Email Subject Line Format:

Amendment Request for [Trip Name]

Template for Requesting Changes:

Trip Name: [Your Trip Name on our platform]

Old Date(s): [List Dates if applicable]

New Date(s): [List Updated Dates]

Notes: [Optional Notes]

3. Best Practices

• Notify us at least 3 weeks in advance for major changes.

• Highlight any reasons for changes (e.g., weather conditions)

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Updating Accommodation Details

1. When to Update

Notify us if:

- You add or change accommodations.

- There are renovations or closures.

- Facilities like pools or Wi-Fi become unavailable.

2. What to Provide

• Updated descriptions (e.g., new features or services).

• At least 3 high-quality photos showcasing changes to accomodation provided.

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Adjusting Optional Extras

Optional extras add value to your trip, but they need to be clear and accurate.

1. Examples of Optional Extras

• Private guides or customised tours.

• Equipment rentals (e.g., bikes, snorkelling gear).

• Special meals or beverages.

2. How to Notify Us of Changes

Use the following format when requesting updates: Trip Name: [Your Trip Name]

Existing Optional Extra(s): [List any extras currently offered]

New/Updated Optional Extra(s): [Provide details of any changes]

Pricing Adjustments (if any): [List price changes]

Notes: [Additional information, if needed]